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LINDFAST SOLUTIONS GROUP

True Master Distributors of Standard & Specialty Fasteners (metric, imperial, stainless, and Exotic), Tapes, Specialty Wire & Cable & Manufacturing of Specialty Fasteners

As a master distributor, LindFast provides an important link in the fastener supply chain.

In addition to our unique product offering and virtual warehouse services, LindFast provides our distribution customers a range of value‐added services such as parallels, cutting, pulling eyes, striping, break bulk, packaging, kitting, plating, coating, guaranteed stock programs and Mill Programs among others.

Bringing you the WORLD'S BEST BRANDS in Fasteners, Adhesive Tape, Wire & Cable, and more....

Our family of brands provide excellent customer service and total product availability, with product in stock when and where you need it.
With a knowledgeable and dedicated team of employees, every inch and millimeter of the company is focused on a positive customer experience.

LINDSTROM, LLC

Since 1983, Lindstrom has been providing distributors with value-added fastener solutions they can depend on — all from a name they can trust. With over 180,000 SKUs, Lindstrom can supply any size, quantity, or finish — even hard-to-find fasteners. Lindstrom can provide it all.

LINDSTROMFASTENERS.COM
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STELFAST, INC.

Stelfast began in its operations in 1972 as a small and progressive manufacturer of industrial gears and screw machine products. Today, Stelfast Inc. is a leading importer; stocking master distributor of fasteners and specialty parts from Asia, Europe, and South America.

STELFAST.COM
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STAR STAINLESS SCREW

Star Stainless is a wholesale distributor specializing in Stainless products. For over 70 years our STAR Service, Off-the-Shelf Inventory Programs and multiple locations nationwide have supported the fastener industry’s needs.

starstainless.com
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SOLUTION INDUSTRIES

At Solution Industries, we combine over 100 years of fastener experience with an eagerness to help solve the difficult challenges your business faces every day. It’s our attention to detail and commitment to excellence that sets us apart from our competition. We pride ourselves in being a leader in fastener distribution, getting you the parts you need faster and more affordably than the competition.

SOLUTIONIND.COM
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MEGA, LLC.

Through our Mega Fabricating division, Lindstrom offers fabricated fasteners, per-print items and odd sizes to fill all of your special part requirements. These hard-to-find items can be quoted fast and efficiently by an inside sales representative—with finished goods generally shipping within 1-2 days after order.

MEGA-FAST.COM
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METALLURGENT TEST LAB

Metallurgent Test Lab will provide chemical, mechanical, and dimensional testing for all your fastener requirements. We utilize advanced equipment and skilled personnel to provide results “MetallURGENTLY”

METALLURGENT.COM

FASTENERS & FITTINGS, INC.

Our company's mission is to supply distributors with quality products and provide the best level of customer service in the industry. Over the last 40 years, the company has expanded to become one of the leading suppliers of distributors across North America, with a home base in Milton, Ontario and a Western division located in Calgary, Alberta.

fastfitt.com
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CHIANG SHIN FASTENERS INDUSTRIES LTD.

Chiang Shin offers a complete line of Wheel Bolts, Double End Studs, Weld Studs and Hex Bolts in a wide range of dimensions and platings. For years we have manufactured quality custom parts for a variety of industries. Our strict emphasis on quality bolt products gives us our competitive advantage. Our greatest focus is quality and we aim to acheive total customer satisfaction in all that we do.

CHIANGSHIN.COM

HI-Q FASTENERS

Hi Q Fasteners is an industry leading importer of fasteners. We believe that our customers deserve the highest level of service and product quality, and we are committed to providing just that.

hi-qfasteners.com
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MERCO TAPE

Our book of business consists of America’s largest manufacturing and distribution companies. You probably come into contact with our products daily through a Fastenal, Grainger, or Ferguson; a Boeing, Lockheed-Martin or NASA; the Department of Defense, Newport News Shipbuilding or Panama Canal Authority. Yet we are still faithful to our roots and proud to work with literally thousands of independent distributors and corner retail establishments.

MERCOTAPE.COM

BIG BOLT, LLC.

We supply and manufacture almost all fastener types in the United States and around the world. And fastener specialties are our strong suit. If we don’t have what you need in our $10 million inventory, we have the capacity to thread it for you on-site and get it to you when you need it. We are your go-to bolt and quality fastener supplier when your volume is low or you have an emergency.

Big Bolt combines a legacy of great people with cutting-edge manufacturing capabilities. With significant investments in inventory, fabrication capacity, quality processes, and enterprise technology, Big Bolt is poised to serve its customers well into the next century.

GOBIGBOLT.COM

AZ Wire & Cable

With over 35 years in the industry, and $55 million of inventory, AZ Industries is your one-source distributor to meet all of your wire & cable needs. With 8 regional distribution centers, AZ Wire & Cable continues to expand its national footprint. Our quality products, top of the line service & industry experts show why we are a “cut above the rest.”

AZWIREANDCABLE.COM

By Any Measure, Any Size, Any Finish, or Any Quantity

LINDFAST has the SOLUTION for you.

OUR STORY
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Job Description: Order Picker - 2nd Shift

Location:

Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.

Position Summary:

Responsible for the error-free and efficient picking of customer and internal orders and delivering them to the order filling staging area in a way that they can be handled efficiently through the next step in the order filling process. To be a team player in a fast-paced warehouse environment and perform at a high level.
What You’ll Do:

  • Accurately and efficiently pick the items and quantities defined on customer pick tickets following standard operating procedures.
  • Ensure customer specifications defined on pick tickets are followed during the picking process.
  • Return to stock items, bin consolidation, cycle counting
  • Stretch wrap pallets using a pallet wrap machine and stage pallets to await shipping
  • Audit shipments and load trucks
  • Meet or exceed job standards for lines picked per hour/day
  • Other duties/projects as assigned by Warehouse Manager
What We’re Looking For:

  • High School Diploma/GED, 1+ years warehouse experience
  • Certified to operate order picker and forklift equipment
  • Basic working experience with PC and ERP systems
  • Working verbal and written knowledge of English
  • Must be able to repeatedly lift up to 50lbs
  • Be able to stand, squat, and bend over, and be able to lift/reach with arms
  • Ability to apply basic math concepts
  • Ability to work error free
  • Must always be safety conscious and aware of your surroundings
  • Ability to work flexible hours
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Job Description: Warehouse Order Picker - 2nd Shift

Location:

Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.
Position Summary:

Responsible for the error-free and efficient picking of customer and internal orders and delivering them to the order filling staging area in a way that they can be handled efficiently through the next step in the order filling process. To be a team player in a fast-paced warehouse environment and perform at a high level.
What You’ll Do:

  • Accurately and efficiently pick the items and quantities defined on customer pick tickets following standard operating procedures.
  • Ensure customer specifications defined on pick tickets are followed during the picking process.
  • Return to stock items, bin consolidation, cycle counting
  • Stretch wrap pallets using a pallet wrap machine and stage pallets to await shipping
  • Audit shipments and load trucks
  • Meet or exceed job standards for lines picked per hour/day
  • Other duties/projects as assigned by Warehouse Manager
What We’re Looking For:

  • High School Diploma/GED, 1+ years warehouse experience
  • Certified to operate order picker and forklift equipment
  • Basic working experience with PC and ERP systems
  • Working verbal and written knowledge of English
  • Must be able to repeatedly lift up to 50lbs
  • Be able to stand, squat, and bend over, and be able to lift/reach with arms
  • Ability to apply basic math concepts
  • Ability to work error free
  • Must always be safety conscious and aware of your surroundings
  • Ability to work flexible hours
LSG Logo_White

Job Description: Order Picker

Location:

Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.

Position Summary:

Responsible for the error-free and efficient picking of customer and internal orders and delivering them to the order filling staging area in a way that they can be handled efficiently through the next step in the order filling process. To be a team player in a fast-paced warehouse environment and perform at a high level.
What You’ll Do:

  • Accurately and efficiently pick the items and quantities defined on customer pick tickets following standard operating procedures.
  • Ensure customer specifications defined on pick tickets are followed during the picking process.
  • Return to stock items, bin consolidation, cycle counting
  • Stretch wrap pallets using a pallet wrap machine and stage pallets to await shipping
  • Audit shipments and load trucks
  • Meet or exceed job standards for lines picked per hour/day
  • Other duties/projects as assigned by Warehouse Manager
What We’re Looking For:

  • High School Diploma/GED, 1+ years warehouse experience
  • Certified to operate order picker and forklift equipment
  • Basic working experience with PC and ERP systems
  • Working verbal and written knowledge of English
  • Must be able to repeatedly lift up to 50lbs
  • Be able to stand, squat, and bend over, and be able to lift/reach with arms
  • Ability to apply basic math concepts
  • Ability to work error free
  • Must always be safety conscious and aware of your surroundings
  • Ability to work flexible hours
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Job Description: Warehouse Associate - Automated Packaging Dept - 2nd Shift

Location:

Strongsville, OH

Position Summary:

Lindfast Solutions Group is seeking an experienced and detail-oriented Warehouse Operations Supervisor 2nd shift to oversee all aspects of warehouse operations. This role is responsible for ensuring the efficient receiving, storage, inventory control, and distribution of products while maintaining high standards of safety, organization, and productivity. The ideal candidate will be a strong leader who can motivate teams, optimize workflows, and ensure compliance with all applicable regulations. The role owns customer PPAP submissions, supplier PPAP coordination, IMDS administration, engineering change quality activities, customer documentation requests, supplier corrective action requests, and customer quality portals while partnering with Engineering, Procurement, Operations, Sales, and the Quality Management System team.

What You’ll Do:

Operations Management

  • Oversee daily warehouse operations, including receiving, storage, picking, packing, and shipping activities.
  • Plan and implement warehouse layout and space optimization strategies to improve efficiency and capacity utilization.
Inventory Control

  • Maintain accurate inventory levels through regular cycle counts, physical inventories, and reconciliation.
  • Track inbound and outbound inventory movements and develop key performance indicators (KPIs) to measure accuracy, productivity, and efficiency.
Team Leadership

  • Lead, coach, motivate and hold accountable warehouse staff to achieve performance and safety goals.
  • Develop work schedules, assign tasks, and manage employee performance, including cross-training, coaching, and disciplinary actions as needed.
Safety & Compliance

  • Promote and enforce a strong culture of safety, cleanliness, and organization.
  • Ensure compliance with all federal, state, and local regulations related to warehousing, material handling, shipping, and OSHA standards.
Logistics & Cross-Functional Communication

  • Coordinate with transportation providers to ensure timely and cost-effective pick up and deliveries.
  • Collaborate with sales, customer service, and operations teams to resolve issues and support business objectives.
Financial Management

  • Control operational costs by managing labor, supplies, and warehouse expenses.
Process Improvement

  • Monitor warehouse performance and lead continuous improvement initiatives to enhance efficiency, accuracy, and service levels.
What We’re Looking For:

  • 3–5+ years of proven experience as a Warehouse Operations Supervisor/Manager or in a similar leadership role, Fastener environment experiences a big plus.
  • Strong understanding of warehouse operations, inventory management, inventory control and cycle count programs and best practices.
  • Excellent leadership, organizational, and time management skills.
  • Strong problem-solving and decision-making abilities.
  • Effective written and verbal communication skills with the ability to work across all levels of the organization.
  • Proficiency with computers and standard business software applications.
  • Ability to lift heavy objects (Min 50lbs) and operate warehouse equipment, including forklifts, Turret a plus (certification preferred).
  • Knowledge of IBM Series Power 9 a plus.
  • Bilingual (English/Spanish) is a plus.
  • High school diploma or equivalent required; a degree in logistics, supply chain management, or business administration/management is a plus.
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Job Description: Warehouse Operations Supervisor - 2nd Shift

Location:

Pico Rivera, CA
Position Summary:

Lindfast Solutions Group is seeking an experienced and detail-oriented Warehouse Operations Supervisor 2nd shift to oversee all aspects of warehouse operations. This role is responsible for ensuring the efficient receiving, storage, inventory control, and distribution of products while maintaining high standards of safety, organization, and productivity. The ideal candidate will be a strong leader who can motivate teams, optimize workflows, and ensure compliance with all applicable regulations. The role owns customer PPAP submissions, supplier PPAP coordination, IMDS administration, engineering change quality activities, customer documentation requests, supplier corrective action requests, and customer quality portals while partnering with Engineering, Procurement, Operations, Sales, and the Quality Management System team.

What You’ll Do:

Operations Management

  • Oversee daily warehouse operations, including receiving, storage, picking, packing, and shipping activities.
  • Plan and implement warehouse layout and space optimization strategies to improve efficiency and capacity utilization.
Inventory Control

  • Maintain accurate inventory levels through regular cycle counts, physical inventories, and reconciliation.
  • Track inbound and outbound inventory movements and develop key performance indicators (KPIs) to measure accuracy, productivity, and efficiency.
Team Leadership

  • Lead, coach, motivate and hold accountable warehouse staff to achieve performance and safety goals.
  • Develop work schedules, assign tasks, and manage employee performance, including cross-training, coaching, and disciplinary actions as needed.
Safety & Compliance

  • Promote and enforce a strong culture of safety, cleanliness, and organization.
  • Ensure compliance with all federal, state, and local regulations related to warehousing, material handling, shipping, and OSHA standards.
Logistics & Cross-Functional Communication

  • Coordinate with transportation providers to ensure timely and cost-effective pick up and deliveries.
  • Collaborate with sales, customer service, and operations teams to resolve issues and support business objectives.
Financial Management

  • Control operational costs by managing labor, supplies, and warehouse expenses.
Process Improvement

  • Monitor warehouse performance and lead continuous improvement initiatives to enhance efficiency, accuracy, and service levels.
What We’re Looking For:

  • 3–5+ years of proven experience as a Warehouse Operations Supervisor/Manager or in a similar leadership role, Fastener environment experiences a big plus.
  • Strong understanding of warehouse operations, inventory management, inventory control and cycle count programs and best practices.
  • Excellent leadership, organizational, and time management skills.
  • Strong problem-solving and decision-making abilities.
  • Effective written and verbal communication skills with the ability to work across all levels of the organization.
  • Proficiency with computers and standard business software applications.
  • Ability to lift heavy objects (Min 50lbs) and operate warehouse equipment, including forklifts, Turret a plus (certification preferred).
  • Knowledge of IBM Series Power 9 a plus.
  • Bilingual (English/Spanish) is a plus.
  • High school diploma or equivalent required; a degree in logistics, supply chain management, or business administration/management is a plus.
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Job Description: Warehouse Associate

Location:

Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.
Position Summary:

Responsible for the error free and efficient picking of customer and internal orders.  Ensure customer needs and specifications as outlined on the pick tickets are followed and met.  Also, accurately and efficiently load and unload trucks. To be a team player in a fast paced warehouse environment and perform at a high level. The role owns customer PPAP submissions, supplier PPAP coordination, IMDS administration, engineering change quality activities, customer documentation requests, supplier corrective action requests, and customer quality portals while partnering with Engineering, Procurement, Operations, Sales, and the Quality Management System team.
What You’ll Do:

  • Accurately and efficiently pick customer orders following standard operating procedure
  • Verify correct items and quantities are selected
  • Unload trucks and containers
  • Stretch wrap pallets using a pallet wrap machine and stage pallets to await shipping
  • Audit shipments and load trucks
  • Other duties/projects as assigned by Warehouse Supervisor and Operations Manager
What We’re Looking For:

  • High School Diploma/GED, 2+ years of warehouse experience
  • Certified to operate forklift equipment and order picker
  • Working verbal and written knowledge of English
  • Must be able to repeatedly lift up to 65lbs.
  • Be able to stand, squat, and bend over. Also, be able to lift/reach with arms
  • Ability to apply basic math concepts
  • Ability to work error free
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Job Description: VAS (Value Added Services) Operations Manager

Location:

Flexible within the LindFast Solutions Group footprint; remote with regular travel between all LSG facilities required.
Position Summary:

LindFast Solutions Group is seeking an experienced, hands-on VAS Operations Manager to provide operational leadership across the organization’s multi-site Value Added Services (VAS) operations. This role will establish consistent operating practices, productivity expectations, quality controls, equipment standards, and facility layouts across all VAS locations. The VAS Operations Manager will partner with site leadership and cross-functional teams to ensure work is performed safely, efficiently, consistently, and in accordance with approved quality work instructions and customer-specific standard operating procedures (SOPs). This position plays a critical role in building One LSG VAS organization, improving operational consistency, strengthening quality, increasing throughput, and developing a scalable operating model that supports customer commitments and profitable growth.

As the VAS Operations Manager, you will:

  • Provide multisite leadership, direction, and operational support to VAS teams across multiple LSG facilities to align priorities, staffing, capacity, equipment, and execution. 
  • Promote collaboration, accountability, urgency, high quality standards, and a One LSG operating culture across the VAS network
  • Travel regularly to LSG facilities to observe operations, coach teams, validate standards, and support implementation
  • Coach and develop site-level VAS leaders and frontline teams in daily management, problem solving, standard work, quality, and operational discipline, building future leaders who can support the continued growth of the business.

What We’re Looking For

  • Bachelor’s degree in Operations Management, Industrial Engineering, Manufacturing, Supply Chain, Business, or related field preferred; or equivalent operational leadership experience.
  • 5+ years of progressive management experience in operations, manufacturing, distribution, or value-added services
  • Strong knowledge of lean operations, process improvement, capacity planning, labor utilization, quality controls, 5S, and root-cause problem solving
  • Ability to read and interpret customer specifications, and quality requirements.
  • Proficiency with Excel, ERP/WMS systems, performance dashboards, and floor-layout or process-mapping tools
  • Ability and willingness to travel regularly between LSG facilities

What Success Looks Like

  • Standardized VAS operating practices, work instructions, customer-specific SOPs, and audit routines are implemented and sustained across locations
  • Clear productivity goals and performance metrics driving high utilization of assets.
  • Quality procedures in daily operations, resulting in less rework, lower scrap, and strong customer performance
  • Site leaders demonstrate strong business ownership, accountability, problem solving, and alignment with the One LSG VAS operating model

Why Join Us?

  • Opportunity to shape and lead the multi-site operating model for a growing strategic VAS business
  • Direct impact on safety, quality, productivity, customer satisfaction, and profitable growth
  • Highly visible role working closely with executive leadership, site teams, and cross-functional partners
  • Long-term career growth within a growing organization
  • Ability to help build the future of One LSG Value Added Services
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Job Description: Warehouse Order Picker/ Material Handler

Location:

Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.
Position Summary:

Responsible for the error-free and efficient picking of customer and internal orders and delivering them to the order filling staging area in a way that they can be handled efficiently through the next step in the order filling process. To be a team player in a fast-paced warehouse environment and perform at a high level.
What You’ll Do:

  • Accurately and efficiently pick the items and quantities defined on customer pick tickets following standard operating procedures.
  • Ensure customer specifications defined on pick tickets are followed during the picking process.
  • Return to stock items, bin consolidation, cycle counting
  • Stretch wrap pallets using a pallet wrap machine and stage pallets to await shipping
  • Audit shipments and load trucks
  • Meet or exceed job standards for lines picked per hour/day
  • Other duties/projects as assigned by Warehouse Manager
What We’re Looking For:

  • High School Diploma/GED, 1+ years warehouse experience
  • Certified to operate order picker and forklift equipment
  • Basic working experience with PC and ERP systems
  • Working verbal and written knowledge of English
  • Must be able to repeatedly lift up to 50lbs
  • Be able to stand, squat, and bend over, and be able to lift/reach with arms
  • Ability to apply basic math concepts
  • Ability to work error free
  • Must always be safety conscious and aware of your surroundings
  • Ability to work flexible hours
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Job Description: Branch Manager – Stelfast IL

Location:

Elgin, Illinois
Position Summary:

Stelfast is seeking an experienced, hands-on Branch Manager to lead our Elgin, Illinois location. This role is responsible for the overall performance of the branch, including sales growth, customer service, daily operations, and team leadership. We are looking for a working manager who will be actively involved with the team, support customers, and help drive new and existing business.
What You’ll Do

  • Lead, coach, and develop the Elgin branch team.
  • Maintain a strong daily presence and stay actively involved in branch operations.
  • Work alongside the team to support quoting, order entry, customer inquiries, and follow-up when needed.
  • Drive branch sales growth and profitability.
  • Review customer activity, open quotes, and sales opportunities with the team.
  • Develop existing accounts and identify new business opportunities.
  • Support mill business and cross-selling opportunities.
  • Build strong relationships with customers and internal teams.
  • Monitor branch performance and hold the team accountable for results.
  • Ensure a safe, productive, and customer-focused work environment.
What We’re Looking For

  • 5+ years of leadership experience in branch management, industrial distribution, manufacturing, or related industry.
  • Proven ability to lead and develop a team.
  • Strong sales, customer service, and operational skills.
  • Hands-on leadership style with a willingness to assist the team wherever needed.
  • Strong communication, organizational, and problem-solving abilities.
  • Experience managing sales, margins, inventory, and overall branch performance.
  • Fastener or industrial distribution experience is preferred.
Why Join Stelfast/LSG?

  • Industry-leading organization with a strong growth strategy.
  • Collaborative and team-oriented One LSG
  • Opportunity to lead an established team and make a direct impact on branch growth.
  • Competitive compensation and benefits package.
Ready to lead and grow with Stelfast and LindFast Solutions Group? Apply today.

LindFast Solutions Group is an Equal Opportunity Employer.
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Job Description: Customer Quality Coordinator

Location: Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.
Position Summary:
The Customer Quality Coordinator serves as the primary quality liaison between LindFast Solutions Group and our customers. This position coordinates customer quality requirements throughout the product lifecycle, ensuring customer-specific quality, regulatory, and product approval requirements are met from supplier qualification through production.

The role owns customer PPAP submissions, supplier PPAP coordination, IMDS administration, engineering change quality activities, customer documentation requests, supplier corrective action requests, and customer quality portals while partnering with Engineering, Procurement, Operations, Sales, and the Quality Management System team.
What You’ll Do:
As the Customer Quality Coordinator, you will:

Customer PPAP Management:
• Workflow & Production Planning
• Coordinate all customer Production Part Approval Process (PPAP) activities, both manufacturer and distributor level.
• Review customer PPAP requirements and communicate expectations to internal teams and suppliers.
• Assemble, validate, and submit complete PPAP packages.
• Track PPAP approvals, annual validations, and customer-specific requirements.
• Support new product launches and engineering changes requiring PPAP approval

Customer Quality Support:
• Serve as the primary customer contact for quality documentation requests.
• Coordinate IMDS submissions and resolve customer IMDS rejections.
• Provide Certificates of Conformance, Material Certifications, Test Reports, Inspection Reports, and regulatorydocumentation including RoHS, REACH, and Conflict Minerals.
• Support customer audits and maintain customer quality portals.
• Support the supplier corrective action request process, coordinating with internal teams while providing consistent communication to customers, providing successful resolve to requests.
• Other customer quality driven support activities as needed.
What We’re Looking For:
• Bachelor’s degree in Quality, Engineering, Manufacturing, Supply Chain, or equivalent experience preferred.
• 3+ years of experience in customer quality, supplier quality, PPAP coordination, or manufacturing quality.
• Experience with IMDS, engineering drawings, and customer quality and compliance systems preferred.
• Excellent communication, project management, and organizational skills.
• Proficiency with Microsoft Office and ERP/Quality Management Systems.
What Success Looks Like:
• High customer PPAP approval rate.
• On-time PPAP and IMDS submissions.
• Rapid and effective response to customer quality requests.
• Strong customer quality scorecard performance.
• Accurate and compliant quality documentation.
Why Join Us?
• Play a critical role in building a best-in-class Quality organization.
• Directly helping company growth through your impact of the sales process.
• Partner with suppliers, customers, and cross-functional teams across North America.
• Help shape LSG’s customer quality processes and product strategy.
• Long-term career growth within a growing organization with leadership opportunities.
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Job Description: Customer Quality Coordinator

Location:

Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.
Position Summary:

The Customer Quality Coordinator serves as the primary quality liaison between LindFast Solutions Group and our customers. This position coordinates customer quality requirements throughout the product lifecycle, ensuring customer-specific quality, regulatory, and product approval requirements are met from supplier qualification through production. The role owns customer PPAP submissions, supplier PPAP coordination, IMDS administration, engineering change quality activities, customer documentation requests, supplier corrective action requests, and customer quality portals while partnering with Engineering, Procurement, Operations, Sales, and the Quality Management System team.
What You’ll Do:

As the Customer Quality Coordinator, you will:
Customer PPAP Management:

• Workflow & Production Planning • Coordinate all customer Production Part Approval Process (PPAP) activities, both manufacturer and distributor level.
• Review customer PPAP requirements and communicate expectations to internal teams and suppliers.
• Assemble, validate, and submit complete PPAP packages.
• Track PPAP approvals, annual validations, and customer-specific requirements.
• Support new product launches and engineering changes requiring PPAP approval
Customer Quality Support:

• Serve as the primary customer contact for quality documentation requests.
• Coordinate IMDS submissions and resolve customer IMDS rejections.
• Provide Certificates of Conformance, Material Certifications, Test Reports, Inspection Reports, and regulatory documentation including RoHS, REACH, and Conflict Minerals.
• Support customer audits and maintain customer quality portals.
• Support the supplier corrective action request process, coordinating with internal teams while providing consistent communication to customers, providing successful resolve to requests.
• Other customer quality driven support activities as needed.
What We’re Looking For:

• Bachelor’s degree in Quality, Engineering, Manufacturing, Supply Chain, or equivalent experience preferred.
• 3+ years of experience in customer quality, supplier quality, PPAP coordination, or manufacturing quality.
• Experience with IMDS, engineering drawings, and customer quality and compliance systems preferred.
• Excellent communication, project management, and organizational skills.
• Proficiency with Microsoft Office and ERP/Quality Management Systems.
What Success Looks Like:

• High customer PPAP approval rate.
• On-time PPAP and IMDS submissions.
• Rapid and effective response to customer quality requests.
• Strong customer quality scorecard performance.
• Accurate and compliant quality documentation.
Why Join Us?

• Play a critical role in building a best-in-class Quality organization.
• Directly helping company growth through your impact of the sales process.
• Partner with suppliers, customers, and cross-functional teams across North America.
• Help shape LSG’s customer quality processes and product strategy.
• Long-term career growth within a growing organization with leadership opportunities.