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privacy policy

Depending on how you interact with us, we may collect the following categories of personal information about you:

  • Identifiers, such as your name, email address, physical address, telephone number, business contact information, and device identifiers (e.g., cookie IDs and IP address).
  • Records about you, such as signatures; the content, timing and method of communications you have with us, such as online chats, calls, and emails; and information you share with or upload to our website, such as comments and messages.
  • Commercial information, such as information related to your transactions; products or services purchased, obtained, or considered; subscription information; or other purchasing or consuming histories or tendencies.
  • Internet or other electronic network activity information, such as your browsing history, search history, preference information (including marketing and purchasing preferences), account settings (including any default preferences), and other information regarding your interactions with and use of our website.
  • Non-precise geolocation data, such as approximate location derived from IP addresses.
  • Audio, electronic, visual, or other sensory information, such as photographs you choose to provide and audio/video recordings during our interactions.
  • Professional or employment-related information, such as job title; organization; professional licenses, credentials, or affiliations; and other professional information.
  • Inferences drawn from any of the information we collect about your preferences or behavior, including to assess the level of interest in our products and services based on frequency of visits and contact and determine your preferred frequency for receiving offers.
  • Sensitive Personal information, such as financial information.

We collect personal information about you from the following sources:

  • Directly from you. We may collect personal information you provide to us directly, such as when you contact us through our website; interact with us in person; sign up for offers or newsletters; communicate with us; place or customize orders; or sign up for an account or other services.
  • Data collected automatically and through tracking technologies. We may automatically collect information or inferences about you when you interact with our website, such as through cookies and other tracking technologies. This may include information about how you use and interact with our website, information about your device, and internet usage information. For more information about cookies and other tracking technologies, please see “Do we use cookies?” below.
  • From third parties. We may collect personal information from third parties, such as service and content providers, our affiliated companies and subsidiaries, business partners, data brokers, affiliate marketing partners, social media companies, and other parties who interact with us.
  • From publicly available sources. We may collect Persona Data about you from publicly available sources, such as public profiles and websites.

We may combine information that we receive from the various sources described in this Privacy Policy, including third party sources, and use or disclose the combined information for the purposes identified below.

We may use personal information for the following purposes:

  • To provide you our products and services, such as making our website, products and services available to you; registering, verifying, and maintaining your account with us; providing and delivering you the goods and services you request; providing customer service; processing or fulfilling orders and transactions (including processing payments); verifying customer information and eligibility for certain programs or benefits; communicating with you (including soliciting feedback or responding to requests, complaints, and inquiries); and providing similar services or otherwise facilitating your relationship with us.
  • For our internal business purposes, such as operating our website and customizing the content; maintaining internal business records, such as accounting, document management, and similar activities; enforcing our policies and rules; management reporting; auditing; and IT security and administration.
  • For our internal research and product improvement purposes, such as verifying or maintaining the quality or safety of our products or services; developing and improving our products or services, including developing or training algorithms or AI tools; evaluating the effectiveness of our advertising or marketing efforts; and debugging and repairing errors with our systems, networks, and equipment.
  • For legal, safety, or security reasons, such as complying with legal, reporting, and similar requirements; investigating and responding to claims against us, our personnel, and our customers; for the establishment, exercise or defense of legal claims; protecting our, your, our customers’, and other third parties’ safety, property, or rights; detecting, preventing, and responding to security incidents; and protecting against malicious, deceptive, fraudulent, or illegal activity.
  • In connection with a corporate transaction, such as if we acquire, or sell or transfer all or a portion of our business or assets including through a sale in connection with bankruptcy and other forms of corporate change.
  • For marketing and targeted advertising, such as marketing our products or services or those of our affiliates, business partners, or other third parties. For example, we may use personal information we collect to personalize advertising to you (including by developing product, brand, or services audiences and identifying you across devices/sites); to analyze interactions with us or our website; or to send you newsletters, surveys, questionnaires, promotions, or information about events or webinars. You can unsubscribe to our email marketing via the link in the email, or by contacting us using the information in the “Contact Information” section below.

We may use anonymized, de-identified, or aggregated information for any purpose permitted by law.

We may disclose personal information to third parties, including the categories of recipients described below:

  • Affiliates and subsidiaries, including parent entities, corporate affiliates, subsidiaries, business units, and other companies that share common ownership.
  • Service providers that work on our behalf to provide the products and services you request or support our relationship with you, such as our IT providers, internet service providers, web hosting providers, data analytics providers, and companies that provide business support services, financial administration, or event organization.
  • Professional consultants, such as accountants, lawyers, financial advisors, and audit firms.
  • Vendors necessary to complete transactions you request, such as shipping companies and logistics providers.
  • Law enforcement, government agencies, and other recipients for legal, security, or safety purposes, such as when we share information to comply with law or legal requirements, to enforce or apply our Terms of Use and other agreements or policies; and to protect ours, our customers’, or third parties’ safety, property, or rights.
  • Other entities in connection with a corporate transaction, such as if we acquire, or sell or transfer all or a portion of our business or assets including through a sale in connection with bankruptcy and other forms of corporate change.
  • Business partners that may use personal information for their own purposes, such as:
  • Advertisers, ad platforms and networks, and social media platforms.
  • Third parties whose cookies and tracking tools we use as described in the “Do we use cookies?” below.
  • Commercial data partners to whom we make information available for their own marketing purposes.
  • Partners who collaborate with us on promotional opportunities, including co-branded products and services.

Where recipients use your personal information for their own purposes independently from us, we are not responsible for their privacy practices or personal data processing policies. You should consult the privacy policies of those third-party services for details on their practices.  

  • The public, such as when you have an opportunity to make comments regarding us or our products that we may share with the public, including comments on our blog posts and reviews on our product pages.
  • Entities to which you have consented to the disclosure.

Our website and authorized third parties may use cookies and other tracking technologies (collectively “Cookies”) to collect information about you, your device, and how you interact with our website.

We and the third parties that we authorize may use the following tracking technologies:

  • Cookies, which are a type of technology that install a small amount of information on a user’s computer or other device when they visit a website. Some cookies exist only during a single session, and some are persistent over multiple sessions over time. 
  • Pixels, web beacons, and tags, which are types of code or transparent graphics. In addition to the uses described below, these technologies provide analytical information about the user experience and help us customize our marketing activities. In contrast to cookies, which are stored on a user’s computer hard drive, pixels, web beacons, and tags are embedded invisibly on web pages.
  • Session replay tools, which record your interactions with our website, such as how you move throughout our website and engage with our webforms. In addition to the uses described below, this information helps us improve our website and identify and fix technical issues visitors may be having with our website.
  • Embedded scripts and SDKs, which allow us to build and integrate custom apps and experiences on our website.

We and authorized third parties may use these technologies for purposes such as:

  • Personalization, such as remembering language preferences, pages, and products you have viewed in order to enhance and personalize your experience when you visit our website.
  • Improving performance, such as maintaining and improving the functionality and features of our website.
  • Analytics, such as analyzing how our websites are used. For example, we use Google Analytics to help us improve the user experience. Google Analytics may use cookies and other tracking technologies to perform their services. To learn how Google Analytics collects and processes data, please visit google.com/policies/privacy/partners.
  • Advertising, such as conducting advertising and content personalization on our website and those of third parties; tracking activity over time and across different website and other website to develop a profile of your interests and advertise to you based on those interests (“interest-based advertising”); providing you with offers and online content that may be of interest to you; and measuring the effectiveness of advertising campaigns and our communications with you, including identifying how and when you engage with one of our emails.
  • Security, such as preventing fraud and malicious behavior.

We may disclose information to third parties or allow third parties to directly collect information using these technologies on our website, such as social media companies, advertising networks, companies that provide analytics including ad tracking and reporting, security providers, and others that help us operate our business and website. 

You can refuse or delete cookies using your browser settings. If you refuse or delete cookies, some of our website’s functionality may be impaired. Please refer to your browser’s Help instructions to learn more about how to manage cookies and the use of other tracking technologies. If you change computers, devices, or browsers; use multiple computers, devices, or browsers; or delete your cookies, you may need to repeat this process for each computer, device, or browser. Opting out of interest-based advertising will not opt you out of all advertising, but rather only interest-based advertising from us or our agents or representatives.

You may also be able to limit certain cookies using tools made available by the Digital Advertising Alliance (“DAA”) and Network Advertising Initiative (“NAI”). The DAA and NAI provide mechanisms for you to opt out of interest-based advertising performed by participating members at http://www.aboutads.info/choices/ and https://optout.networkadvertising.org/.

Some browsers have incorporated Do Not Track (“DNT”) preferences. At this time, we do not honor Do Not Track signals. 

We retain your personal information as long as necessary to fulfill the purposes we have outlined above unless we are required to do otherwise by applicable law. This includes retaining your personal information to provide you with the products or services you have requested and interact with you; maintain our business relationship with you; improve our business over time; ensure the ongoing legality, safety and security of our services and relationships; or otherwise in accordance with our internal retention procedures.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Although we maintain reasonable security safeguards, no security measures or communications over the Internet can be 100% secure, and we cannot guarantee the security of your information.

Our website is not directed at, marketed to, nor intended for, children under 13 years of age. As a general rule, we do not knowingly collect any information, including personal information, from children under 13 years of age. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us at the address in the Contact Information section below, and we will take prompt steps to delete the information.

Our website may contain links to external sites or other online services that we do not control. We are not responsible for the privacy practices or data collection policies of such third-party services. You should consult the privacy policies of those third-party services for details on their practices.

If you have questions regarding this Privacy Policy, please contact us at support@lindfastgrp.com

The California Consumer Privacy Act (“CCPA”) requires us to provide specific disclosures about the personal information we collected in the preceding 12 months. This Privacy Policy describes the categories of personal information we collect and sources of information, and the business and commercial purposes for collecting personal information.

In the preceding 12 months, we have disclosed your personal information to each of the categories of third parties listed above for business and commercial purposes. In addition:

  • We have sold or shared the following categories of Personal Information with our targeted advertising service providers and partners: Identifiers, Internet or other electronic network activity information, and non-precise geolocation information.
  • We do not knowingly sell or share the Personal Information of minors under 16.

We provide California residents the privacy rights required under applicable law, including the CCPA and Shine the Light law, as further described below.

  • The right to know. You have the right to request to know what personal information we have collected about you for a specified date range or since January 2022, including the categories of personal information we have collected, the categories of sources from which we collected it, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclosed personal information, and the specific pieces of personal information we collected.
  • The right to correct. You have the right to request that we correct inaccurate personal information that we maintain about you.
  • The right to delete. You have the right to request that we delete the personal information that we have collected or maintain about you.
  • The right to opt out of the sale or sharing of your personal information. You have the right to opt out of the sale or sharing of your personal information.

You may exercise any of the rights available to you by emailing us at support@lindfastgrp.com or calling +1 877-819-FAST. To exercise your rights to opt out of sale or sharing, please let our support team know. We will also take steps to honor a Global Privacy Control signal as required by law. For more information about the Global Privacy Control, you may visit globalprivacycontrol.org.

If you choose to exercise any of these rights, we will not retaliate or discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our website or services.

Where required by applicable law, we will take steps to verify your identity before processing your request. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. We may request additional information about you so that we can match the information you provide to information we already maintain about you. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document request responses unless you initially provided the information for another purpose.

You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your personal information, we reserve the right to deny a request from an agent that does not submit proof that you have authorized them to act on their behalf.

Shine the Light: We may share your personal information with affiliated third parties for their own direct marketing purposes. You may opt out of this disclosure by contacting us at support@lindfastgrp.com